Customization policy

  • All custom orders require written approval of final We provide digital proofs. Any additional rework beyond two rounds may incur charges.
  • Color matching is subject to fabric and print process; we aim for best match but slight variance may occur.

Payment policy

  • Standard payment: 50% advance and 50% before dispatch for most For certain projects we accept full advance or custom credit terms for approved corporate clients. Production starts on receipt of advance per agreed terms.

Shipping & insurance

  • Shipments are insured and packed for Insurance claims are processed per courier policies if transit damage occurs.

Intellectual property

  • Clients are responsible for ensuring the logos, marks and content supplied do not infringe third-party rights.

Compliance & law

  • All operations are governed by Indian laws (Information Technology Act, GST rules, consumer protection norms and commercial regulations). Taxes and statutory compliances are reflected on invoices.

Contact & Legal / Jurisdiction

Sales & Customer Support

Email: hello@annsgroup.in

Phone: [Add official contact number here—recommended to display on site]

Office & Returns Address

Anns Group

TC 98/3110, Lenin Tower, Opposite Sreenarayana Library,

Kulathoor P.O, Trivandrum – 695583 Kerala, India

Manufacturing Unit (Apparel)

TailorGrid — Tiruppur, Tamil Nadu (detailed address available on request)

Working hours

Monday – Saturday: 10:00 AM – 6:00 PM (Indian Standard Time)

Legal jurisdiction

All disputes are subject to the jurisdiction of courts in Trivandrum, Kerala, India.

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