Customization policy
- All custom orders require written approval of final We provide digital proofs. Any additional rework beyond two rounds may incur charges.
- Color matching is subject to fabric and print process; we aim for best match but slight variance may occur.
Payment policy
- Standard payment: 50% advance and 50% before dispatch for most For certain projects we accept full advance or custom credit terms for approved corporate clients. Production starts on receipt of advance per agreed terms.
Shipping & insurance
- Shipments are insured and packed for Insurance claims are processed per courier policies if transit damage occurs.
Intellectual property
- Clients are responsible for ensuring the logos, marks and content supplied do not infringe third-party rights.
Compliance & law
- All operations are governed by Indian laws (Information Technology Act, GST rules, consumer protection norms and commercial regulations). Taxes and statutory compliances are reflected on invoices.
Contact & Legal / Jurisdiction
Sales & Customer Support
Email: hello@annsgroup.in
Phone: [Add official contact number here—recommended to display on site]
Office & Returns Address
Anns Group
TC 98/3110, Lenin Tower, Opposite Sreenarayana Library,
Kulathoor P.O, Trivandrum – 695583 Kerala, India
Manufacturing Unit (Apparel)
TailorGrid — Tiruppur, Tamil Nadu (detailed address available on request)
Working hours
Monday – Saturday: 10:00 AM – 6:00 PM (Indian Standard Time)
Legal jurisdiction
All disputes are subject to the jurisdiction of courts in Trivandrum, Kerala, India.
