Terms & Conditions – Anns Group A Corporate Gifting Company

Effective: 27 Oct 2025

Introduction

By using www.annsgroup.in or placing any order with Anns Group, you accept these Terms & Conditions. Please read them carefully. If you do not agree, do not use the website or place orders.

Eligibility

Users must be 18+ and able to enter binding commercial
Corporate orders should be placed by authorised

Products, Prices & Availability

Product images, descriptions and specifications are indicative; minor variations in color or finish may occur due to fabric batches, print processes or device screens.
All products are subject to If a product is unavailable after order placement, we will inform you and offer a replacement, reschedule or full refund.
Prices are quoted in INR and are exclusive of GST and shipping unless explicitly Final invoice reflects applicable taxes and charges.

Samples

Samples are provided at a cost: 20% discount off MRP + sampling & transportation
Sample fees are payable in If a subsequent confirmed order follows the sample, additional volume discounts may apply (quantity-based).
Sample discounts and sample availability depend on supplier sourcing and lead

Order Confirmation & Payment

An order is accepted on receipt of payment and formal order confirmation from Anns
Production and/or procurement begins only after receipt of payment as per agreed payment
Accepted payment methods: NEFT/RTGS, UPI, bank Payment gateway terms apply for online payments.

Production & Customization

Custom branded orders require approval of artwork/proofs before Approved proofs become final—no changes accepted after sign-off.
Customers must ensure they have legal rights to use any logos, trademarked art or copyrighted material supplied.
For tailor-made apparel, we provide size charts and prototypes; final garments will conform to approved samples.

Delivery & Shipping

We ship PAN India via our logistics partners (India Post for home delivery in remote locations; A1 Transport & PSS Transport primarily in South India; other leading couriers elsewhere).
Delivery timelines are indicative; delays due to logistics, strikes, natural events or force majeure are outside our control.
Shipping charges are calculated based on weight, dimensions, location and order Quotes for bulk orders include negotiated freight where applicable.

Returns, Refunds & Replacements

Returns accepted only for manufacturing defects or wrong dispatches — to be reported within 48 hours of delivery with supporting photos.
Personalized/branded items are non-returnable except in case of verified manufacturing
Refunds (if applicable) are processed within 7–10 business days to the original payment method once approved after inspection.

Electronics & Gadgets

Electronics and tech products follow the manufacturer’s warranty. During the warranty period we will assist with replacement/service. Replacement is subject to product availability, as we operate on wholesale/ bulk procurement and do not necessarily stock single retail units.

Limitation of Liability

Our liability is limited to invoice value of the affected items; we are not liable for incidental or consequential damages.
We are not responsible for delays or damages once goods are handed to third-party

Cancelation & Refunds

Orders may be cancelled before production starts; cancellation after production approval incurs charges for work completed and material procurement.
Customized and made-to-order items once in production are non-